Store Policy

Privacy & Safety

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect

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When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When Do We Collect Information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a paid survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a paid survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services.

  • To follow up with them after correspondence (live chat, email or phone inquiries)

How Do We Protect Your Information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Wholesale Inquiries

Thank you for your interest in Cigar e Treat's products. We hope they are items your customers will continue to cherish over time. For wholesale, prices will be 35% off retail prices shown. Visit our wholesale application after reading below for a bit more information.

GENERAL PROCESS

  1. BROWSE Items on the website that are available at wholesale prices will have this note at the bottom of the description: "available at wholesale pricing." Wholesale prices will be 35% off the retail prices shown. Items that are not marked as such will be canceled. Please read the listing prior to adding to the cart.

  2. READ At any time, feel free to familiarize yourself with the Wholesale Terms and Conditions below.

  3. APPLY for Access the Wholesale Application and submit it to start the process of establishing a wholesale account. The verification process usually takes a few days at which point you will receive a confirmation email with the discount information needed to order at wholesale rates from this site. Please contact us once you have complied with your order and are ready to place. * First-time buyers codes will expire after 48 hours if not used and you will be asked to resubmit your application.

  4. Contact us at cigartreats@yahoo.com with any questions you might have about a product or detail about products you're interested in prior to finalizing your order.

  5. ORDER When you've decided on your purchases, use the discount code to ensure you are only charged wholesale prices and are not charged for sales tax. Once your order is received we will contact you to collect the cost for shipping via Paypal invoice ( you do not need PayPal to pay invoice). We have found this is the best way to offer shipping via our site for wholesale orders. Please contact us prior if you have any questions or concerns.

  6. Every effort will be made to hold closely to these expected shipping times. However, depending on volume, some orders may ship later. All wholesale orders are shipped via Priority flat-rate mail in the US.​

  7. If you have a preferred method of ordering please contact me to see if your request can be accommodated.

  8. In addition, we also have a membership fee where you can receive 50% off wholesale products as well.

Payment Methods

- Credit / Debit Cards
- PAYPAL / Invoice

- Offline Payments